Don’t trust your bank – even if you call them

I called my bank for some assistance with their new website, I was trying to move some money from one account into another.  The lady who answered the phone asked me if I had my bank card.  I was puzzled, as I wasn’t moving money out of that account.  She said she would transfer me to her supervisor and I would have to give him my card number and PIN.  Great big jangling alarm bells!!!!  As she tried to transfer me, she cut me off.

I called the bank’s Fraud line, they confirmed it was odd to say the least and that they would investigate. 

One of two things, either the lady is running a scam inside the bank, or the IT department have published a number that connects to scamsters outside the building. 

So be careful out there, never give anyone your PIN, not even your bank.  Criminals work for banks too. 



South African writer, crafter and all round animal lover
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